Office Hours Mon-Fri 9:00AM to 5:00PM

Groups Bookings at TreeZone

TreeZone welcomes group bookings and offers special rates for under 18s but is only available on request.  These rates are available Monday to Friday during term time only, with a minimum of 12 people in the group and it must be booked in advance.

Please contact us to discuss your booking and how we can make your TreeZone experience unforgettable!


Group Booking Terms and Conditions

These terms and conditions apply to any group with 12 or more participants, smaller groups choosing to pay for 12 places to secure an exclusive session and any groups who have requested special opening times.


Making a Group Booking

Provisional bookings are not accepted.  Payment of a 25% deposit must be made to secure a booking and TreeZone cannot guarantee the availability of your chosen date and time until payment has been received.  Final numbers must be confirmed and the remainder paid at least 4 weeks prior to the date of the booking.


Cancellations

More than 4 full weeks prior to the date of the booking – a full refund will be given.
Less than 4 full weeks before the date of the booking – no refund will be given.


Decrease in Group Numbers

– More than 4 weeks prior to the date of the booking – a full refund will be given for each cancelled place  (please note that if the final numbers fall below 12, the group rate will no longer be available).
– 4 weeks or less before the date of the booking – no refund will be given.


Increase in Group Numbers

Subject to availability, group numbers can be increased at any time, including on the day of the activity, for an additional charge of the standard rate per person.  TreeZone cannot guarantee availability for extra participants.

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