TreeZone Aviemore – High Ropes Adventure & Zipline Aviemore

If you slip off an obstacle, our safety system will catch you. After a quick giggle you should be able to clamber back onto the course. If you are having a little more trouble, our instructors can come and give you a hand to continue round.

If for any reason you can’t go on and want to return to the ground, our team will assist you. For your safety, it is impossible to leave the course without a Treezone instructor.

Once you are released from the safety system and reach terra firma you cannot rejoin the course. We are unable to make refunds in this situation.

TreeZone always welcomes all feedback.  If you have a complaint you must inform us verbally within 24 hours of your session and in writing within a week of your session for your case to be assessed.  Any complaints made later than this will not be considered for a refund.

We also like good feedback and you can give us a Trip Adviser Review, Google Review, or Facebook Review, or send us a card and box of chocolates!

• TreeZone places great emphasis on safety, however there is an element of risk involved.  On arrival for your session, everyone taking part must be included on a signed Acknowledgement of Risk stating that you understand the risk, and are fit and able to take part.  Under 18’s must be counter-signed by an Adult.
• All participants must listen to and follow all the safety instructions given by an instructor, otherwise, they may be removed from the course and no refund will be given.
• We only employ suitably qualified, well-trained staff and use only modern, correctly maintained equipment.
• TreeZone is hazardous by its nature and participants must accept a certain element of risk during their session.  Parents and guardians must also recognize the degree of risk to their children.
• To ensure everybody’s safety as far as possible, we reserve the right to postpone or cancel TreeZone sessions, as weather or group needs dictate.  If we believe that individuals are placing themselves or others at risk by their actions, we reserve the right to remove the person(s) concerned from the activity.
• TreeZone is certified by the European Ropes Course Association (ERCA).  This involves an annual inspection of our courses and safety system as well as our risk assessments, operating guidelines, and training programme. TreeZone instructors check the course thoroughly at the start of every day and are always on hand to help any participant anywhere on the course.

TreeZone reserves the right to cancel any session at any time. This will usually be due to events outside of our control and for safety reasons.  In the unlikely event of this happening, we will attempt to reschedule the activity. If this is not possible, a full refund will be given.  We do not offer compensation for other costs incurred (for example travel costs).

For bookings of 7 participants or less, cancellations must be made with at least 48 hours’ notice to receive a full refund or a reschedule. Cancellations made with less than 48 hours’ notice (including participants changing their mind on the day or during the session) will not be refunded.

For bookings of 8+ participants, cancellations must be made with at least 14 days’ notice to receive a full refund or a reschedule. Cancellations made with less than 14 days’ notice (including participants changing their mind on the day or during the session) will not be refunded.

Please make sure you arrive on time for your session. If you arrive late, we will try to accommodate you, however this may not be possible, and you will not be refunded.

Please note that once a participant has checked in and is in their climbing harness, we cannot offer a refund if they subsequently decide they don’t want to attempt the course.  Additionally, no refunds will be offered once they have started the course.

Under 12 year olds must have an adult on site for the duration of the session. The adult doesn’t need to participate.

It is the customer’s responsibility to ensure that all participants are:
– At least 8 years old for Treezone Aviemore.
– At least 1.1m tall (those under 1.3m will be restricted to the TreeCreeper Course).
– Less than 18st 12lb (120kg).
– Aware of what TreeZone involves and wants to take part.
– Sober and free from the influence of any other substances.

Group organisers should ensure all participants in their group meet these criteria before booking places on their behalf.  Refunds will not be offered on the day should any participant fail to meet these criteria. 

TreeZone reserves the right to cancel the session without a refund if it becomes obvious to us that any participants do not meet these requirements or if participants are behaving in a way that we believe may spoil the enjoyment of others.

If you’re looking for something a bit different to do with your work colleagues, whether it’s simply to escape the office environment and have a bit of fun as a team, or to use it as part of a team building activity day, TreeZone is ideal.

Not everyone is a fan of heights, so teamwork is essential if everyone is to make it round the TreeZone course. It provides an ideal opportunity to bond as a team in a fun, yet challenging environment and gives you all something to talk about back at the office for the weeks and months to follow.

If you’re planning to visit the area for a day, TreeZone could fit nicely into your plans. Perhaps a round of TreeZone in the morning to work up an appetite, before picking up some picnic supplies at the Rothiemurchus Farm Shop to take down to Loch an Eilein for a relaxing afternoon. Or perhaps drop in to Lomond shores for some shopping while you send the kids around our Loch Lomond Course.

You could tie in TreeZone with one of the other exciting activities on the Rothiemurchus Estate or at Lomond Shores for a fun packed day.

If you’re a stag or hen group staying in the area, TreeZone provides the ideal opportunity to stay out of the pub for a bit longer, clear the heads from the evening before and work up a thirst or appetite for later on.

It’s challenging enough for you to come away thinking that you will deserve that first thirst-quenching drink of the day, but not so difficult that you’ll be wanting to numb the pain!

We find that children and youths not only enjoy the experience, but they also benefit personally from the challenge. For most children, it could well be their first experience of an aerial activity like this, that challenges them both physically and mentally.

First, they have to make the first steps on to the lower level course, which is still high enough off the ground to raise the pulse rate somewhat. They can then progress to the higher, more challenging course, but only if they want to.

This gradual progression allows them to get used to the idea of being high off the ground in very safe environment, learning how to cope with a bit of fear perhaps, but ultimately coming away with a great sense of achievement and greater self-confidence.

Add to this the fact that they are breathing wonderful fresh-air in a superb location close to nature, and it makes for an extremely worthwhile excursion for young people.

TreeZone is open daily, from Easter to October with the first sessions typically starting at 10:00am. At other times of the year, it will be open at weekends, and holiday periods, like Christmas and New Year or the February half-term holiday.  Up to date availability can be found on the TreeZone Aviemore or Loch Lomond pages.